Client Director (Digital Experience)

Overview

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we dopowering innovation, transforming work, and empowering digital knowledge workers. We\'re hiring talent that AI can\'t replace to help us shape the future of information management. Join us.

Client Director - Software Services Sales

As Client Director (f/m/d), you will be responsible for managing and expanding our customer relationships while selling and developing solutions for our customers based on OpenText products. Collaborating closely with the OpenText Account Executive, you will help shape our valued customers\' digital strategy for Information Management.

Responsibilities

• Build and cultivate professional and trust-based customer relationships
• Develop and maintain the service sales pipeline to achieve the specified sales targets
• Qualify customer needs and identify sales opportunities
• Provide effort estimates and collaborate on contract content with our internal teams
• Oversee the complete sales process, including proposal approval, development, presentation, and negotiation
• Participate in requests for proposals (RFP/RFI)
• Ensure customer satisfaction through follow-up after contract signing

Qualifications

• Proven track record in the field of software services sales
• Demonstrated success in professional services sales
• Strong customer-centric focus, exceptional communication skills, and a commitment to outstanding service
• Willingness to occasionally travel to customer locations and internal meetings
• Excellent English language skills, both written and oral

Additional information

OpenText\'s Employment Equity and Diversity Policy provides direction on maintaining an inclusive working environment for everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance or a reasonable accommodation during the application or recruiting process, please contact hr@opentext.com. OpenText does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees or commissions related to unsolicited resumes or CVs except as required by a written contract and a signed search assignment. Roles requiring a significant amount of trust may require criminal history verification. Please ask your Talent Acquisition Advisor for more information if you have any questions.