Key Responsibilities
New Product Introduction (NPI) / Launch Phase
- Support supplier PPAP preparation and track submission status
- Assist with capability studies and dimensional validations
- Collect and share supplier feedback during feasibility and design reviews
- Help establish inspection criteria based on CTQ (Critical to Quality) characteristics
Production / Sustaining Phase
- Support incoming part inspection and first-pass yield tracking
- Investigate non-conformances and issue preliminary supplier notifications
- Coordinate containment activities for immediate quality issues
- Maintain supplier performance records and audit documents
Warranty / Field Feedback
- Coordinate part returns for supplier analysis of early warranty claims
- Record and monitor supplier responses to field quality issues
- Assist in summarizing warranty data for internal team reviews